- Fox’s ‘Glee’ Is Highest Rated Show Among Upscale Viewers
- Winning Team Walks Away With $100,000 On Finale of ‘Money Hungry’
- New Time: “Ray Charles America” Premieres Tuesday, October 12 At 8 Pm
- Report: ABC Family Ordering More Melissa & Joey Episodes
- Fox Pulls FX, National Geographic Channel, Regional Fox Sports Nets From DISH Network
- Soap Opera Ratings: The Young & The Restless, One Life To Live Add Women 18-49 Viewers
- “The Big Bang Theory,” “$#*! My Dad Says” and “The Mentalist” All Win Their Respective Time Periods in Viewers, Adults 18-49 and Adults 25-54
- ‘Ryder Cup’ Schedule Saturday, Sunday & Monday Weather Delay Changes
- Grey’s Anatomy Is Thursday’s #1 TV Show for 2nd Straight Week
- TV Ratings Thursday: My Generation Crashes; 30 Rock Steady; Most Shows Fall
- Syfy’s Annual ’31 Days Of Halloween’ Unleashes ‘Red: Werewolf Hunter’, ‘The Graves,’ ‘Kill Theory,’ & ‘Scare Tactics’
- Last Chance To Vote For The Top College Band Performance In “CBS’s Hawaii Five-0 Marching Band Mania” Contest
- Renowned Chef Michael Symon Settles Local Culinary Feuds In ‘Food Feuds’
- Cable News Ratings for Wednesday, September 29, 2010
- Wednesday Cable: Tosh.0 Slips; Terriers Barks A *Little* Louder; Ghost Hunters, Top Chef, Real World & More
- Fox’s @MaskedScheduler Weighs in on ‘Lone Star’
- ABC’s “No Ordinary Family” Emerges as the New Season’s No. 1 Show on the Major Nets in Terms of Family Viewing
- ‘Hollywood Treasure’ Premiere On Syfy Moves To Wednesday, October 27, 2010
- Telefutura Kicks Off First Week Of 2010/2011 Season As The #2 Spanish-Language Network During Spanish-Language Prime Among Adults 18-49 And Adults 18-34; Beating Telemundo
- ‘Covert Affairs,’ ‘Rizzoli & Isles,’ ‘The Closer,’ ‘Jersey Shore,’ & ‘Deadliest Catch’ Lead Cable Series Ratings In 2010 Q3
- Wednesday Finals: Better With You, The Middle, Modern Family, Survivor, Law & Order: SVU, Law & Order: LA Adjusted Up; Cougar Town, Whole Truth Adjusted Down
- ESPN’s ‘E:60′ Returns Tuesday, Oct. 5 for Six Weekly Episodes
- Video: ‘The Office’ Webisode: ‘The 3rd Floor Trailer’
- Syfy’s ‘Ghost Hunter’s Halloween Live,’ Cable’s #1 Halloween Event Returns
- Discovery en Español Dominates Over Sports Scoring Best Q3 Since 2005
- “This Week With Christiane Amanpour” Ties For No.2 In Adults 25-54 Rating
- ABC News’ “Nightline” Grows 18% Among A25-54, 15% Among A18-49, And +9% Among Total Viewers Week-To-Week
- Leno’s Tonight Show Ratings Tie Conan’s For Premiere Week; Remind Me Why Beating Letterman Is Important?
- mun2 Records Best Month And Best Quarter In Network History
- Jay Leno And Jimmy Fallon Deliver Premiere-Week Ratings Wins
Gripe attempts to capitalize on the human propensity to complain about things as well as the increasing importance of online influence and power. Its location-based mobile app is based on the premise that people want the ability to press a button and resolve grievances towards local businesses and service providers.
Gripe uses as leverage a person’s online reach and influence, namely the number of Twitter and Facebook followers and the reach of those followers to turn “turn complainers into customers.” It also takes status badges on services like Tripadvisor into consideration as somewhat of a threat in order to get a service providers attention and resolve the problem.
Gripe users, using their real names, can either share a “Gripe” or a “Cheer” through the app as an incentive to get business owners to be more accommodating to search for businesses that you want to Gripe about. A business can claim their Gripe account and use it to resolve “Gripes.” Users can use the geolocation feature to find businesses to complain about.
Posting a “Gripe” creates a public page, that users can share on Facebook and Twitter. Sort of like an instant social Yelp, Foursquare and suggestion boxes combined, Gripe like Disrupt finalist Tello, is in burgeoning shared public feedback space.
Despite the somewhat negative connotations of the name, Gripe attempts to bring business owners into the process, giving them the opportunity to claim their accounts as well as the tools to help customers.
Founded by former Shopzilla founder Farhad Mohit, Gripe is currently self funded. Mohit plans on making money by charging companies to claim accounts, advertising, and donations.
The app isn’t even live yet, and Mohit is already seeing results, on recent trip to Burning Man the Gripe team had booked hotel rooms for 12 people, but the hotel manager actually gave them one room with two beds, “Our intern said wait a minute I’ve got this in my pocket, I’m going to start a Gripe” and the hotel manager got scared, the team eventually ended up with a free room and no resort fees.
Q&A:
AN: I like that it captures the heat of customer service. Have you thought of the community angle of this?
Gripe: Anonymous accounts won’t get followers, so it will encourage people to follow others.
C: how do you make money?
Gripe: We’re trying to scale Gripe, we’re trying to own this space. On the consumer side, we can offer a concierge like service for more active Gripe users.
MT: This sounds like social extortion, until you add the revenue piece this feels like a feature not a product.
Gripe: I disagree. When you show the gripe button the first time to a business or a consumer, they are going to react positively. And people are broadcasting this to their Facebook and Twitter friends, a manager does not want to be associated with a Gripe that is spreading.
PC: Seems like social extortion-it’s horrible.
EW: You are essentially kind of a dashboard. My fear is that you will have too many false threats.
Catherine Herridge - Fox <b>News</b> | Gender Discrimination | Age | Mediaite
The US Equal Employment Opportunity Commission filed a complaint yesterday against Fox News for a gender and age discrimination case dating back to 2007. The FNC correspondent, Catherine Herridge, is still an employee with the company, ...
Today in Tech: <b>News</b> around the Web - Fortune Tech
A round-up of the companies, deals, and trends that made headlines. Every day, the Fortune staff spends hours poring over tech stories, posts, and reviews from all over the Web to keep tabs on the companies that matter.
Haley Barbour Defends <b>News</b> Corp's Donations To RGA, Chamber Of <b>...</b>
The reports that News Corp., the parent company of Fox News, has given two separate million-dollar donations to conservative entities has sparked another wave of criticism over the cable company's editorial leanings.
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- Fox’s ‘Glee’ Is Highest Rated Show Among Upscale Viewers
- Winning Team Walks Away With $100,000 On Finale of ‘Money Hungry’
- New Time: “Ray Charles America” Premieres Tuesday, October 12 At 8 Pm
- Report: ABC Family Ordering More Melissa & Joey Episodes
- Fox Pulls FX, National Geographic Channel, Regional Fox Sports Nets From DISH Network
- Soap Opera Ratings: The Young & The Restless, One Life To Live Add Women 18-49 Viewers
- “The Big Bang Theory,” “$#*! My Dad Says” and “The Mentalist” All Win Their Respective Time Periods in Viewers, Adults 18-49 and Adults 25-54
- ‘Ryder Cup’ Schedule Saturday, Sunday & Monday Weather Delay Changes
- Grey’s Anatomy Is Thursday’s #1 TV Show for 2nd Straight Week
- TV Ratings Thursday: My Generation Crashes; 30 Rock Steady; Most Shows Fall
- Syfy’s Annual ’31 Days Of Halloween’ Unleashes ‘Red: Werewolf Hunter’, ‘The Graves,’ ‘Kill Theory,’ & ‘Scare Tactics’
- Last Chance To Vote For The Top College Band Performance In “CBS’s Hawaii Five-0 Marching Band Mania” Contest
- Renowned Chef Michael Symon Settles Local Culinary Feuds In ‘Food Feuds’
- Cable News Ratings for Wednesday, September 29, 2010
- Wednesday Cable: Tosh.0 Slips; Terriers Barks A *Little* Louder; Ghost Hunters, Top Chef, Real World & More
- Fox’s @MaskedScheduler Weighs in on ‘Lone Star’
- ABC’s “No Ordinary Family” Emerges as the New Season’s No. 1 Show on the Major Nets in Terms of Family Viewing
- ‘Hollywood Treasure’ Premiere On Syfy Moves To Wednesday, October 27, 2010
- Telefutura Kicks Off First Week Of 2010/2011 Season As The #2 Spanish-Language Network During Spanish-Language Prime Among Adults 18-49 And Adults 18-34; Beating Telemundo
- ‘Covert Affairs,’ ‘Rizzoli & Isles,’ ‘The Closer,’ ‘Jersey Shore,’ & ‘Deadliest Catch’ Lead Cable Series Ratings In 2010 Q3
- Wednesday Finals: Better With You, The Middle, Modern Family, Survivor, Law & Order: SVU, Law & Order: LA Adjusted Up; Cougar Town, Whole Truth Adjusted Down
- ESPN’s ‘E:60′ Returns Tuesday, Oct. 5 for Six Weekly Episodes
- Video: ‘The Office’ Webisode: ‘The 3rd Floor Trailer’
- Syfy’s ‘Ghost Hunter’s Halloween Live,’ Cable’s #1 Halloween Event Returns
- Discovery en Español Dominates Over Sports Scoring Best Q3 Since 2005
- “This Week With Christiane Amanpour” Ties For No.2 In Adults 25-54 Rating
- ABC News’ “Nightline” Grows 18% Among A25-54, 15% Among A18-49, And +9% Among Total Viewers Week-To-Week
- Leno’s Tonight Show Ratings Tie Conan’s For Premiere Week; Remind Me Why Beating Letterman Is Important?
- mun2 Records Best Month And Best Quarter In Network History
- Jay Leno And Jimmy Fallon Deliver Premiere-Week Ratings Wins
Gripe attempts to capitalize on the human propensity to complain about things as well as the increasing importance of online influence and power. Its location-based mobile app is based on the premise that people want the ability to press a button and resolve grievances towards local businesses and service providers.
Gripe uses as leverage a person’s online reach and influence, namely the number of Twitter and Facebook followers and the reach of those followers to turn “turn complainers into customers.” It also takes status badges on services like Tripadvisor into consideration as somewhat of a threat in order to get a service providers attention and resolve the problem.
Gripe users, using their real names, can either share a “Gripe” or a “Cheer” through the app as an incentive to get business owners to be more accommodating to search for businesses that you want to Gripe about. A business can claim their Gripe account and use it to resolve “Gripes.” Users can use the geolocation feature to find businesses to complain about.
Posting a “Gripe” creates a public page, that users can share on Facebook and Twitter. Sort of like an instant social Yelp, Foursquare and suggestion boxes combined, Gripe like Disrupt finalist Tello, is in burgeoning shared public feedback space.
Despite the somewhat negative connotations of the name, Gripe attempts to bring business owners into the process, giving them the opportunity to claim their accounts as well as the tools to help customers.
Founded by former Shopzilla founder Farhad Mohit, Gripe is currently self funded. Mohit plans on making money by charging companies to claim accounts, advertising, and donations.
The app isn’t even live yet, and Mohit is already seeing results, on recent trip to Burning Man the Gripe team had booked hotel rooms for 12 people, but the hotel manager actually gave them one room with two beds, “Our intern said wait a minute I’ve got this in my pocket, I’m going to start a Gripe” and the hotel manager got scared, the team eventually ended up with a free room and no resort fees.
Q&A:
AN: I like that it captures the heat of customer service. Have you thought of the community angle of this?
Gripe: Anonymous accounts won’t get followers, so it will encourage people to follow others.
C: how do you make money?
Gripe: We’re trying to scale Gripe, we’re trying to own this space. On the consumer side, we can offer a concierge like service for more active Gripe users.
MT: This sounds like social extortion, until you add the revenue piece this feels like a feature not a product.
Gripe: I disagree. When you show the gripe button the first time to a business or a consumer, they are going to react positively. And people are broadcasting this to their Facebook and Twitter friends, a manager does not want to be associated with a Gripe that is spreading.
PC: Seems like social extortion-it’s horrible.
EW: You are essentially kind of a dashboard. My fear is that you will have too many false threats.
Catherine Herridge - Fox <b>News</b> | Gender Discrimination | Age | Mediaite
The US Equal Employment Opportunity Commission filed a complaint yesterday against Fox News for a gender and age discrimination case dating back to 2007. The FNC correspondent, Catherine Herridge, is still an employee with the company, ...
Today in Tech: <b>News</b> around the Web - Fortune Tech
A round-up of the companies, deals, and trends that made headlines. Every day, the Fortune staff spends hours poring over tech stories, posts, and reviews from all over the Web to keep tabs on the companies that matter.
Haley Barbour Defends <b>News</b> Corp's Donations To RGA, Chamber Of <b>...</b>
The reports that News Corp., the parent company of Fox News, has given two separate million-dollar donations to conservative entities has sparked another wave of criticism over the cable company's editorial leanings.
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